Meet Our Team
President Craig Knippenberg has been in the insurance industry for 20 years. His favorite part of the job is helping his clients meet their insurance needs, and he is dedicated to providing the best service and advice to his customers. As President, Craig is also committed to providing an exceptional work environment for his employees and preparing the agency for long-term success.
In his free time, Craig enjoys spending time with his three daughters, Kristen, Lauren, and Kelsey, and the rest of his family. He also enjoys riding horses, running his hobby farm, riding Harley Davidson motorcycles, playing music, and traveling.
Agency Founder Denny Knippenberg has been involved in the insurance business for more than 50 years. Although retired, Denny is still an office regular and can often be found greeting clients or mentoring staff members. He is knowledgeable about all lines of insurance, but he has a special passion for life and long-term care insurance.
Although he is still active in the agency, Denny has been enjoying his retirement by golfing and spending time with his grandchildren.
Serving as the agency’s Operations Specialist, Laura Yost has spent the entirety of her 20-year insurance career at Knippenberg. In addition to administrative duties, Laura is responsible for managing and training employees. She enjoys offering customers the insurance coverage they need and helping to properly protect their assets.
In her free time, Laura enjoys spending time with her two children, Khloe and Tucker. They love outdoor activities and often bring their four dogs.
Commercial Accounts Manager Shelley Dehaven has been in the insurance business for five years. Specializing in commercial sales and services, she enjoys meeting and exceeding the needs of business owners. Shelley is dedicated to exceptional customer service and works to ensure that the job is done right and on time.
Shelley is engaged and she has three children. In her free time she enjoys watching her son play sports and her two daughters clog dance around the area.
Account Manager Devin Miller began his insurance career in 2016. He specializes in personal and life insurance and enjoys matching his clients with the right coverage at a great value.
Devin is maried and has one son, Caden. In his free time, Devin enjoys watching movies and hiking.
Holding series 6, 66, and 26 licensing, Kelsey Knippenberg has been in the insurance and financial services industry for three years. In that time, she has developed a niche in life insurance and annuities. Her favorite part of her job is helping provide a legacy for her clients to pass on.
Family is a big part of Kelsey’s life and she is lucky enough to have four grandparents and three great-grandparents to spend time with. Kelsey is married, and she and her husband recently welcomed a baby boy into the world. They also have two adorable fur babies. In her free time she enjoys reading and riding horses.
Agency Account Manager Troy Cubbage has 18 years of insurance experience and specializes in personal lines such as home, auto, motorcycle, and RV. Troy enjoys getting to know his customers and being able to give them the peace of mind that their assets are properly protected.
Troy is married and has two children and five grandchildren. When not in the office, Troy coaches football and bowling at Allegany High School. He enjoys camping on the weekends and is an avid bowler and golfer.
Receptionist Malo Wilson has worked in the insurance industry for the last 12 years. She enjoys connecting new customers with the right agent and developing lasting relationships with clients.
Away from the office, Malo keeps busy by taking care of her family. She and her husband have been married for 26 years and they have three boys.